ShapeUp App Reviews

85 add

Crashes

App crashes, first after selecting tracking. After deleting app and installing again (thats what support suggested) it still crashes but this time when Im trying to switch day to yesterday. As someone write in another comment, no sync with HealthKit and you need to use website. This app and service in general is rubbish. I use it only because my company decided to use it to motive their employees. I wonder if someone made a research before doing that.

Poor tracking from Fitbit to the Shapeup app

Im in a challenge at work and am being cheated on my hard work because the Shapeup app doesnt track all information being tracked from my Fitbit. Ive complained to my company about it with no response. Very disappointed in this app.

Step tracker

Had to give one star because there was nothing less. This interface is not user friendly, the pull down menu is very limited to add step. Cannot find my team mates or there steps. Then keep asking me to do challenges. Only using it because my company selected it as the one to use. Terrible hate it. The one we use before this one was great, so using this one is painful.

Overly optimistic step conversions

The swim settings are way off. It somehow defaults to a high setting for swimming. There is no distinction between fast and slow swimming. It only gives you the option of stroke and gives you 9400+ steps for either which is extremely unrealistic. When I swim a mile in the hour vs when I just do 400m in the hour it gives me the same steps. Seems totally at rotary to me. Dont bother with this.

It does not work

0 steps, day after day after day. It just does not work. If something needs to be set up, its not explicitly described.

Wont collect steps

A year since my last review and there is still no way to collect step data from HealthKit. This app Is complete garbage.

Horrible

Cant find the conversion rates but even the ones on the website are too low. App not user friendly or intuitive. Dont download!

Like because connected to company challenge

I like the app because its connected to my company challenge. I get to encourage people and vice versa. I can see how we are all doing in out group. Dislike: tracking chart used to be in landscape and now its portrait.

Terrible app

I have to use this app for our work wellness program and its poorly designed. I cant figure out what is required of me or what Ive already completed. Im super annoyed.

Not a complete app yet

This app is a good start but needs a improvement before its useable. It desperately needs a "My Account" tab asap and then other improvements can happen like the problem where I cant get on in my account

App not working right

I have noticed that this app doesnt always sync the steps from my device each day as expected. It seems an issue is fixed one day and then the same issue appears again on a later date.

No way to manually update step goal

Seems to just randomly update steps taken. Been 6 days since Ive gotten it to update, no clue whats wrong.

Terrible

I downloaded to track activity as part of a work initiative, but its useless and annoying. It doesnt even work and I keep getting "network errors"

Zero meaningful updates

Is there even a team working on this App? This could be a meaningful app for employees that are required to use it if they added some simple features like auto input from external pedometers (Apple Watch, Fitbit, etc)

Would be a 3-star app if ...

Pros: It is free. It is the only app that can track many companies employee fitness programs and challenges. It offers an alternative to the website for entering data and achievements. It is not as complete as the website but it is not horrible. It is no worse than the website on syncing. Cons: It rarely ever syncs data with my Garmin fitness watch and app. Failure to sync used to be an exception, now it is the norm. Without consistent syncing, this app is nearly useless. If I have to enter my data manually, Id rather use a better app. Many of the challenges seem silly and overly contrived. The app and the website do a poor job of convincing me that these are worth my time. Overall: If you dont have to use this app with your companys fitness programs, dont. There are far better apps.

No Apple Support

Does not work with Apple Watch so this is basically useless to me. Unfortunately my Company decided to use it for their health app.

No rewards calculated

Im able to log my activities but I have no idea how to submit what I have done for credit. I thought app would be a useful shortcut but it has turned out that I may not get credit for all the logged activities.

Poor!!

Complicated to set up and track. It does not have the activities I do. Unable to sync with health app.

Wont synchronize

This is a bad app. Cant synch it so I am log data from my phone.

Worst app ever!

Poorly designed app and website. Hard to find info, difficult to go back to your spot. Totally useless. No value added for tracking fitness or improving health. Just a lot of extra, busy and frustrating steps that lead absolutely Nowhere. Pure awful!

  • send link to app